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How to address the issue of Kindle authors' names being hidden

On the Kindle, when you try to share a highlight, the author's name is usually displayed, but sometimes it is not.
This is due to a problem with the Kindle, not BookNotion.
Follow the steps below to sign out of your Kindle once and sign back in.
  1. Open the Kindle App
  1. Tap "Others" at the bottom of the application
  1. Tap "Settings.”
  1. Tap "Sign Out.”
  1. Tap "Sign Out" again.